Battery won't take a charge?
Cracked iPod screen?
Has your trusty iPod taken a spill? Is your iPod having problems keeping a charge? Don't worry; iPodMedics [a division of MacMedics] knows how to fix broken and sick iPods.
Are you looking for honest service information about your broken, sick, or non-working Apple iPod? If you're still making up your mind on where to take your iPod for service, or if you're just trying to figure out if you should replace it or not, let ipodmedics.com give you some free advice and solid facts on your unit's situation. In most cases iPods are worth fixing, but if yours is not, we'll let you know and point you in the direction of a new one. We often have tips on where to snag the best deal on a new or "refurb" iPod. If your iPod is too far gone to fix, we'll buy your sick or broken ipod on the spot. Prices are variable, but we always pay more than Apple will offer you on trade in (usually at least $10 more). Before you read this page, or look elsewhere, please read our 10-point "Bill of iPod Repair Rights". Thanks for checking us out, and if you have any questions just zing us an e-mail.
Dana Stibolt, President and Founder of ipodmedics.com & MacMedics
ipodmedics.com Client Bill of Rights:
1. When you ship us your iPod we'll perform a free diagnostic and offer our expert opinion on your broken or sick iPod. For iPods that are hand-carried to our shop for repair, we do charge a $10 diagnostic that will be applied towards your final bill if you choose to have your iPod repaired.
2. Free return shipping on all iPod repairs via DHL. We'll send you a tracking number when your repair is on it's way back to you.
3. Same day repairs whenever possible. We try to keep all iPod parts and batteries in stock at all times.
4. We responsibly recycle all dead iPod parts.
5. We only use RoHS compliant Sonnet replacement batteries.
6. We'll do whatever we can to preserve your music while your iPod is being repaired.
7. We're a real Macintosh and iPod repair shop, so when your iPod reaches us, you'll be drawing on our 200+ years of repair expertise. We're always reachable via e-mail, so if you have a question about your situation just hit us at this e-mail address: Click here to send us an e-mail right now!
8. No random part swapping! We won't put a part in your iPod unless it really needs it. We double test all repairs to ensure we've replaced the correct part, and it not just a loose cable or something silly.
9. Too busy to take your iPod to the post office or not near a one? We'll e-mail you a pre-paid DHL shipping label to ship your iPod to us (we'll just add $10 to your final bill). You pack it, and drop it any DHL box or give it to any DHL driver. Don't have a box or shipping supplies handy? See the bottom of the page to have us send you a box and shipping label for just $20.
10. If you deicide that your iPod is not worth fixing, and you want to sell it, we'll likely buy it from you. If you have an older broken iPod lying around you don't want to fix, send that along with the one you DO want to fix, and we'll apply it's value to your repair bill. If you've already bought a new iPod, and you want a good price on your broken one, just ping us and we'll e-mail you a pre-paid shipping label, and you can just pack it, and drop it in any DHL box or give it to any DHL driver.
Please download our PDF price sheet with a repair form and pre-printed shipping label to send in with your broken or sick iPod.
We've been fixing Macs for over 18 years, so you can count on our expert techs to restore your iPod to its former glory. Send your iPod to the company that revolutionized on-site Macintosh service. We take delight in learning WHY your unit has a problem and formulating a repair plan that starts with the basics and works it's way up to actual parts replacement. Just because your iPod is sick, does not necessarily mean you need a new part installed. We'll test your iPod and find out what's wrong with it before we recommend a new part replacement. We thrive on word of mouth referrals, so the less we charge you, the happier you'll be, and hopefully you'll tell your friends about ipodmedics.com.
